Influential Women Features Patty Roels: Strengthening Healthcare Providers Through True Revenue Cycle Leadership Today
Los Angeles, California – Patty Roels’ career in healthcare has been defined by financial expertise, operational leadership, and a commitment to helping organizations succeed in challenging environments. With more than 30 years of experience spanning long-term care and post-acute care finance, operations, and revenue cycle management, Patty has developed a deep understanding of the financial pressures facing healthcare providers today. As the CEO and co-founder of Infinium Healthcare Inc., she now applies that experience to helping small and mid-sized providers strengthen their financial performance and build sustainable systems for the future.
Patty began her professional journey as a medical biller, gaining firsthand knowledge of the processes that support healthcare reimbursement. From there, she progressed through increasingly senior leadership positions, eventually serving as Vice President of Finance across multiple healthcare organizations. During more than two decades in executive roles with four different companies, she developed extensive expertise in revenue cycle strategy, financial operations, compliance, and large-scale team leadership within complex and highly regulated healthcare environments.
Three years ago, Patty co-founded Infinium Healthcare Inc. with a specific purpose: to provide healthcare providers with practical support as they face growing financial and operational challenges. Today, the company is supported by a team of more than 30 professionals focused on helping clients improve cash flow, reduce denials, strengthen reimbursement outcomes, and optimize revenue performance.
A central part of Patty’s work is addressing the imbalance between large healthcare organizations and smaller providers. She understands that organizations operating only one to three facilities often do not have the same financial resources or infrastructure as large healthcare conglomerates. When reimbursement declines, denials increase, or payments are clawed back, those pressures can have a significant impact on smaller providers.
Through Infinium Healthcare Inc., Patty works to implement systems that give smaller organizations stronger support and greater ability to respond to these challenges. Her approach includes developing strategic partnerships with healthcare organizations and health plans while creating scalable systems that allow smaller providers to operate more effectively and compete in an increasingly demanding market.
Patty’s philosophy is rooted in the belief that meaningful success requires more than simply working hard. One of the most valuable pieces of career advice she has received is not to confuse effort with effectiveness. Throughout her career, she has applied that principle by focusing attention on the areas that genuinely drive results, prioritizing important objectives, and making intentional decisions that create meaningful impact.
Her leadership philosophy is equally grounded in personal values. Patty attributes much of her success to her parents, who served as strong and consistent role models throughout her life. Their guidance helped establish her work ethic, resilience, and commitment to integrity. Those lessons continue to influence how she approaches professional relationships, challenges, opportunities, and leadership.
Ethics, honesty, and compassion are among the values Patty considers most important. She believes in being available to the people around her and in developing relationships where mutual support is possible. That philosophy extends to her employees and clients, as she places considerable emphasis on empowering her team and providing meaningful support beyond transactional business relationships.
Patty also remains committed to encouraging women entering the healthcare industry. Throughout her life, her parents reinforced the belief that she could become anything she wanted if she was willing to try. That message has remained an important part of her perspective and is advice she continues to pass on to young women beginning their careers.
In addition to her executive responsibilities, Patty is a respected speaker and thought leader in healthcare finance and revenue cycle transformation. She published a book, “Cash before Crisis: A Playbook for Managers who Hate Surprises”, providing a playbook for those who follow her journey so they don’t have to walk the path to success alone. Her work continues to center on practical solutions, strong relationships, and creating opportunities for healthcare organizations that may otherwise struggle to compete with larger systems.
Patty holds an MBA in Business Administration and a Bachelor of Science in Business Management from LeTourneau University. She is also a Licensed Nursing Home Administrator and maintains professional memberships with the California Healthcare Association, American Healthcare Association, ACCA Healthcare, and the Healthcare Financial Management Association.
Through Infinium Healthcare Inc., Patty continues to focus on helping providers create stronger revenue cycle operations and navigate the financial realities of modern healthcare. Her career reflects a progression from hands-on billing experience to executive leadership and entrepreneurship, giving her a comprehensive perspective on the challenges providers face at every level. By combining financial knowledge, operational experience, and a service-oriented approach, Patty remains focused on giving smaller healthcare organizations the systems and support they need to remain resilient in a difficult reimbursement environment.
Learn More about Patty Roels:
Through her Influential Women profile: https://influentialwomen.com/connect/patty-roels
Influential Women
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